February 2nd, 2009
A man who fell ill while holidaying in Tunisia has secured a compensation payout of £13,000.
Steven Young went on a trip with First Choice to the Hotel Soviva in Tunisia in May 2002.
However, he and a number of other visitors became ill with sickness and diarrhoea, the Weston Mercury reports.
It was found that many residents had contracted serious infections such as salmonella and campylobacter and that they are still suffering from health problems as a result.
Mr Young took legal action against First Choice and Flights Limited and the former has now admitted liability.
"The company consistently refused to admit this was their responsibility but I am pleased that I have now won fair compensation," Mr Young commented.
First Choice said that it did not wish to comment, but that safety of its customers is its prime concern and that it has now removed the hotel from its brochures.
British tourists who suffer from an accident, personal injury or food poisoning while on holiday can sue their tour operator provided that the holiday was a package which includes travel and accommodation.
Tags: Accommodation, British Tourists, Brochures, Campylobacter, First Choice, Flights, Food Poisoning, Health Problems, Hotel Soviva, Mercury, personal injury, Prime Concern, Salmonella, Sickness And Diarrhoea, Tour Operator, Tunisia, Weston, Wins
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January 13th, 2009
A British couple are seeking compensation from a tour operator after falling ill while in the Dominican Republic.
Jacqueline and James O’Sullivan were staying at the Ocean Sands Hotel on a holiday organised by First Choice when they began to show signs of an upset stomach, Suffolk and Essex Online reports.
Mrs O’Sullivan was the worst affected and had to be admitted to hospital. She has suffered a number of problems since returning home and has been told she may have developed Hepatitis.
"It was a very stressful time, a complete nightmare. I have never been this ill before," she commented.
They are now taking legal action against First Choice and could be eligible for between £10,000 and £200,000 if they are successful.
A spokesperson for the tour operator declined to comment.
British tourists who suffer from an accident, personal injury or food poisoning while on holiday can sue their tour operator provided that the holiday was a package which includes travel and accommodation.
Tags: Accommodation, British Couple, British Tourists, Dominican Republic, Essex, First Choice, Food Poisoning, Hepatitis, Jacqueline, Nightmare, O Sullivan, Ocean Sands, personal injury, Returning Home, Sands Hotel, Spokesperson, Stressful Time, Tour Operator, Upset Stomach
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November 27th, 2008
A British family are suing their tour operator after they were attacked in their apartment by a man with a machete.
Dane Lee, 44, his wife Benita, 45, and their children Millina and Redmond, aged 11 and 13 respectively, were staying at the Southern Pals Hotel in Barbados in April on a trip organised by Virgin Holidays.
On their first morning, a masked man entered their apartment and tried to attack the family with a machete, the Kent News reports.
Although they managed to fight him off, they claim they were left traumatised by the incident, as well as suffering minor injuries including torn muscles.
"The whole experience was terrifying and we were all very shaken up, especially my wife and daughter. I am extremely concerned that an armed intruder was allowed to wander around the hotel grounds undetected," said Mr Lee.
The family has now taken legal action against Virgin, claiming that the security at the hotel was insufficient.
A spokesperson for the tour operator said the company is liaising with the Lees in order to establish what will happen next.
British tourists who suffer from an accident, personal injury or food poisoning while on holiday can sue their tour operator provided that the holiday was a package which includes travel and accommodation.
Tags: Accommodation, Apartment, Barbados, Benita, British Tourists, Food Poisoning, Hotel Grounds, Intruder, Kent News, Masked Man, Minor Injuries, Muscles, News Reports, Pals Hotel, personal injury, Spokesperson, Tour Operator, Virgin Holidays
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November 7th, 2008
A couple who claim two of their holidays were ruined by unclean hotel facilities are to launch legal action against the companies they say are responsible.
Gisella Crowley and Jeremy Lake went to the Taba Heights Hotel in Egypt with First Choice and Flights Limited last year.
However, upon their arrival, they both became ill with diarrhoea, fever, nausea, vomiting and stomach cramps and claim that unhygienic conditions in the restaurants were to blame, with food left out regularly, the Wandsworth Guardian reports.
Ms Crowley had to be hospitalised and placed on a drip after being diagnosed with shigella. The couple also had to be taken to hospital when they flew to Norway on the second leg of their trip straight afterwards.
"I feel cheated about my holiday. I have lost my annual leave and returned from the holiday, sick, stressed and depressed," she commented.
First Choice only offered compensation of £400 after the couple complained, but they were not satisfied and have decided to pursue legal action against the firm.
First Choice declined to provide comment.
British tourists who suffer from an accident, personal injury or food poisoning while on holiday can sue their tour operator provided that the holiday was a package which includes travel and accommodation.
Tags: Accommodation, British Tourists, Crowley, Diarrhoea, Drip, Egypt, Fever, First Choice, Food Poisoning, Guardian, Heights Hotel, Hotel Facilities, Launch, Nausea Vomiting, Norway, personal injury, Stomach Cramps, Taba Heights, Tour Operator
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November 4th, 2008
A couple who claim their holiday was ruined by illness caused by an unhygienic hotel are launching a claim for compensation against their tour operator.
Nina Shenton, 20 and Richard Gerrard, 24, went on a week-long trip organised by youtravel.com to the Zouara Hotel in Sharm el Sheikh, the Staffordshire and North Cheshire Sentinel reports.
However, they became severely ill with stomach bugs within hours of arriving and were confined to the hotel.
Ms Shenton said she felt the hotel’s hygiene facilities were unsatisfactory.
"We felt the meat was undercooked and the buffet was left out for long periods of time, with new food being piled on top of the old food – we even noticed flies landing on the food," she commented.
Ms Shenton claims her stomach is still swollen six months after the holiday, while Mr Gerrard attests that he suffered agonising pain in his joints caused by reactive arthritis as a result of the virus.
They are launching legal action against youtravel.com to recover the costs of their holiday, as well as for medical bills, prescriptions and loss of earnings.
A spokesperson for the company said it has launched an inquiry and is liaising with the couple’s travel agent in order to provide a response to Ms Shenton and Mr Gerrard.
British tourists who suffer from an accident, personal injury or food poisoning while on holiday can sue their tour operator provided that the holiday was a package which includes travel and accommodation.
Tags: British Tourists, Compensation Claim, Food Poisoning, Hotel In Sharm El Sheikh, Launch, Long Periods Of Time, Long Trip, Loss Of Earnings, Medical Bills, New Food, North Cheshire, Richard Gerrard, Sharm El Sheikh, Shenton, Spokesperson, Staffordshire, Stomach Bugs, Tour Operator, Travel Agent, Travel Firm
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